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01 · WORK
NGA Platform
@AbbVie
Multiple tools, conflicting mental models, no shared design language, and one platform that needed to hold all of it. I led the information architecture and design systems work that turned a fragmented ecosystem into a scalable, governed product.
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Keen: User Acquisition
@Ingenio
Users were arriving, exploring, and leaving before they ever made a first call, dropping off at a specific moment in the checkout flow. I redesigned the acquisition experience first transaction to close that gap.
EXOS Migration Platform
@ServiceLink
ServiceLink had multiple dashboard types, each its own design dialect, none of them built for mobile. I consolidated them into a single responsive template: flexible enough to hold their differences, structured enough to scale.
CONTACT
carolina.tcast@gmail.com
(+52) 442 106 2012
Querétaro, MX
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2026 CAROLINA TORRES